Communications in the County of Brant

Engagement is now closed and this project is complete. Thank you for participating!

• Thank you for participating! Here's what we heard.

  Thank you to everyone who took the time to share your feedback. We received 209 survey responses and 71 quick poll responses. Your input has provided valuable insight into how the residents who participated want to receive information from the County.

  Overall, we heard that participants want timely, practical information about services that affect daily life, along with updates on special events, recreation programs, and opportunities to get involved and share feedback about County projects.

  Email was the clear favourite way to receive County information, followed by social media and the County's annual calendar. While most respondents preferred digital communication, many also emphasized that printed materials remain important for residents who have limited access to digital information or prefer paper copies.

  Many participants told us they use a mix of communication channels to stay informed and appreciate receiving information directly, typically through email, rather than having to search for it. Respondents also shared that short headlines, reminder posts, and clear visuals are the most effective ways to attract attention.

  We also heard positive feedback about the County's communication and public engagement efforts. At the same time, some residents identified opportunities to make information easier to find, particularly by improving website navigation and continuing to offer information through a variety of channels.

  View the full engagement summary and Survey Responses Report.

  As a thank you for participating, everyone who completed the survey and expressed interest in entering the draw to win one of two $100 local gift card prize packs by leaving their name and email address, was entered. The winners have been selected and contacted. Congratulations to our winners and thank you again to everyone who shared their feedback!

  Thank you to everyone who took the time to share your feedback. We received 209 survey responses and 71 quick poll responses. Your input has provided valuable insight into how the residents who participated want to receive information from the County.

  Overall, we heard that participants want timely, practical information about services that affect daily life, along with updates on special events, recreation programs, and opportunities to get involved and share feedback about County projects.

  Email was the clear favourite way to receive County information, followed by social media and the County's annual calendar. While most respondents preferred digital communication, many also emphasized that printed materials remain important for residents who have limited access to digital information or prefer paper copies.

  Many participants told us they use a mix of communication channels to stay informed and appreciate receiving information directly, typically through email, rather than having to search for it. Respondents also shared that short headlines, reminder posts, and clear visuals are the most effective ways to attract attention.

  We also heard positive feedback about the County's communication and public engagement efforts. At the same time, some residents identified opportunities to make information easier to find, particularly by improving website navigation and continuing to offer information through a variety of channels.

  View the full engagement summary and Survey Responses Report.

  As a thank you for participating, everyone who completed the survey and expressed interest in entering the draw to win one of two $100 local gift card prize packs by leaving their name and email address, was entered. The winners have been selected and contacted. Congratulations to our winners and thank you again to everyone who shared their feedback!

  Engagement is now closed and this project is complete. Thank you for participating!

• Share your feedback!

  Take the survey

  Online: Please take a few minutes to complete the Communications 2026 Survey. Survey closes Friday, May 15 at 4:30 pm.

  In print: Prefer a printed survey? Stop by the main County of Brant Customer Service locations to pick up a copy.

  Over the phone: You can also complete the survey over the phone by calling 519.44BRANT (519.442.7268) or 1.855.44BRANT (1.855.442.7268).

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  Quick poll

  Take our quick poll to tell us your #1 way to receive County of Brant information. Poll closes Friday, May 15, 2026, at 4:30 pm.

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  Tell us more

  Share yourContinue reading

  Take the survey

  Online: Please take a few minutes to complete the Communications 2026 Survey. Survey closes Friday, May 15 at 4:30 pm.

  In print: Prefer a printed survey? Stop by the main County of Brant Customer Service locations to pick up a copy.

  Over the phone: You can also complete the survey over the phone by calling 519.44BRANT (519.442.7268) or 1.855.44BRANT (1.855.442.7268).

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  Quick poll

  Take our quick poll to tell us your #1 way to receive County of Brant information. Poll closes Friday, May 15, 2026, at 4:30 pm.

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  Tell us more

  Share your thoughts on what's working well, what needs improvement, AND your ideas on new ways we can communicate with you! Engagement closes Friday, May 15, 2026.

  Engagement is now closed and this project is complete. Thank you for participating!